Refund Policy
Last updated: June 13, 2026
Return window
Sealed product may be returned within 14 days of delivery if the factory seal is intact and the product is unopened.
Non-returnable items
- Opened or tampered product
- Products with broken factory shrink/seal
- Items marked final sale
How to start a return
Contact support with your order number and photos of the outer packaging. Approved returns must be shipped back within 7 days of approval.
Refunds
Refunds are issued to the original payment method after we receive and inspect the return. Shipping costs are non-refundable unless the return is due to our error or damaged/incorrect product.
Damaged or incorrect orders
Report shipping damage within 48 hours of delivery with photos. We will replace or refund at our discretion.